The resource-rich but landlocked Southern African Republic of Zambia is a country whose population is sparsely distributed across its relatively large land mass but concentrated in urbanised areas. Zambia’s digital landscape is evolving, presenting both advancements and challenges to achieving comprehensive digital transformation. As of 2021, about 21 percent of the 20 million Zambian citizens were actively using the internet.
Cameroon, a country in Central Africa with a per capita income of around $1,564, has a population of over 28.65 million. At the outset of 2022, Cameroon boasted 10.05 million internet users, representing 36.5 percent of the country's population. By the start of 2023, this figure had surged to 12.89 million, substantially increasing to 45.6 percent of the population. However, with over 37 percent of the population living below the poverty line, low incomes and affordability issues pose barriers to further digital inclusion.
The Republic of Chad, situated in Central Africa, ranked among the least economically and technologically developed countries in Africa. Chad's performance on CSEA’s Africa digital preparedness index, is notably weak, with a score of 0.32. This places Chad at the bottom of the ranking among the 38 African countries reviewed. Possible contributors include the lack of adequate infrastructure, the exorbitant costs of internet access and digital tools, and limited efforts in promoting digital literacy.
In Kenya, Digital adoption has witnessed significant growth, transforming how the government and businesses operate and how citizens interact with various services. The Kenyan government prioritised digital adoption to improve service delivery, transparency, and efficiency. The government has recently introduced two G2C portals, namely the e-Citizen platform, which provides a wide range of government services, and the Huduma Centre, a centralized location where citizens can access multiple government services with ease. Over 5000 government services are available online, simplifying processes like tax payment, license renewal, and passport applications.
In Nigeria, digital adoption is gaining traction, with businesses, government, and citizens adopting digital technologies to improve efficiency and connectivity. Nigeria is ranked by the United Nations Conference on Trade and Development (UNCTAD) as Africa’s eighth-largest B2C e-commerce market. Nigeria's high rank is due to an increase in postal dependability as measured by the Universal Postal Union (UPU) and the volume of both customers as well as revenue.